Many people with a work injury claim may have received notification of a change to their insurance company after GIO ceased being responsible for Workcover insurance from 1 July. Claims that were managed by GIO have been transferred to Gallagher Bassett and some CGU claims have been transferred to Xchanging.

Workers' entitlements will not be affected by the change and if there are any issues with the transfer such as delays workers should contact the new insurance company, Worksafe (on 9641 1444) or Redlich's Work Injury Lawyers on 9321 9988.