If you have been injured in a public or private place and your injury was caused by the fault of another party, you may be entitled to compensation.

Public liability claims can be made for injuries suffered in a variety of locations including supermarkets, footpaths, parks and schools.

Our Public Liability lawyers can help with a claim for

  • Physical injury, disability or death caused in the accident
  • Psychological injury due to consequences of the accident
  • Aggravation of a physical injury

Elements of a public liability claim

In order to succeed in a public liability claim, you must prove that:

  • the premises where you visited were unsafe due to the negligence of the owner or occupier
  • this caused you to suffer an injury
  • you have suffered injury or loss to the required standard.

Compensation for loss of earnings and out of pocket medical expenses

If it can be established that your injury was caused by negligence, you can sue to recover your financial loss. This includes the cost of medical treatment and/or lost earnings during your time of incapacity.

This type of compensation is payable regardless of the severity of your injury.

Compensation for pain and suffering

In addition to loss of earnings and out of pocket medical expenses, you can claim compensation for the pain and suffering you have suffered as a result of the injury. You are unable to seek this type of compensation unless you have suffered a “significant injury”.

A “significant injury” is either:

  • a rating of 5% or more permanent impairment for a spinal injury
  • a rating of more than 5% permanent impairment for a physical, non-spinal injury; or
  • a rating of 10% or more permanent impairment for psychological injury.

Your level of impairment will be assessed by a specialist doctor qualified to assess your injury in accordance with specific medical guidelines.

How do I make a Public Liability claim?

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Contact us

Even if you don’t think your injury is serious, we recommend discussing your injury/illness with a lawyer while the details are fresh in your mind.

Your time is important to us, so when you call (03) 9321 9988 during business hours Monday - Friday, your call will be answered by a member of our legal team.  We will be able to advise you on your potential rights and entitlements, and offer a free face-to-face meeting at an office closest to you.

Legal services are provided on a No Win No Fee basis.

Awards and Accolades

Doyle’s Guide

Recommended law firm

Redlich's Work Injury Lawyers

Victorian Public Liability Compensation (2017 – 2019)

Second tier law firm

Redlich's Work Injury Lawyers

Victorian Public Liability Compensation (2020)

Recommended law firm

Redlich's Work Injury Lawyers

Victorian Public Liability Compensation (2021)


No Win, No Fee

Our No Win, No Fee arrangement means you will only pay legal fees if your claim is successful. *Conditions apply

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